Privacy Policy

Last Updated: June 16, 2026

Spiral Garage Door LLC (“Spiral Garage Door,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and through our interactions with customers, prospective customers, and visitors.

This Privacy Policy applies to information collected through our website, phone calls, text messages, email communications, estimate requests, service requests, and other interactions with us.

Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Telephone number
Property address
Mailing address
Details regarding your garage door, opener, or service needs
Information submitted through contact forms
Information provided by phone, text message, email, or in-person communications

Service and Estimate Information

When requesting an estimate, inspection, repair, installation, or other service, we may collect information regarding:

Property location
Type of garage door or opener
Service history
Photos or videos you provide
Scheduling preferences
Payment-related information

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Referring website
Pages viewed
Date and time of visits
Website usage information

Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website performance, understand visitor behavior, and enhance the user experience.

Cookies may be used for:

Website functionality
Analytics
Advertising and remarketing
Performance monitoring

Most web browsers allow you to control cookie settings. Disabling cookies may affect certain website features and functionality.

Analytics

We may use third-party analytics services, including Google Analytics, to better understand how visitors interact with our website.

These services may collect information regarding:

Website usage
Traffic patterns
Device types
Geographic regions
User interactions

For more information about Google Analytics, visit Google’s privacy resources.

Advertising and Remarketing

We may use advertising platforms and remarketing services, including those provided by Google, Meta (Facebook and Instagram), and other advertising partners.

These services may use cookies, pixels, and similar technologies to:

Measure advertising effectiveness
Deliver relevant advertisements
Understand visitor behavior
Improve marketing campaigns

You may be able to manage advertising preferences through the applicable advertising platform.

How We Use Your Information

We may use your information to:

Respond to inquiries
Schedule appointments
Provide estimates
Deliver services
Process payments
Communicate regarding service requests
Send appointment reminders
Send technician arrival notifications
Improve our website and services
Analyze business performance
Comply with legal obligations
Prevent fraud or misuse

Text Messaging Communications

If you provide your mobile phone number, you consent to receive text messages related to:

Appointment scheduling
Appointment reminders
Technician arrival notifications
Estimate follow-up
Service updates
Customer support communications

Message and data rates may apply.

Consent to receive text messages is not a condition of purchase.

You may opt out of non-essential text communications at any time by notifying us during a conversation or replying STOP when applicable.

Payment Information

Payments may be processed through third-party payment providers.

Spiral Garage Door does not store complete credit card information on its website servers. Payment information is handled by the applicable payment processor in accordance with its own privacy and security practices.

Sharing Information with Third Parties

We do not sell your personal information.

We may share information with trusted third parties as necessary to operate our business, including:

Website hosting providers
Payment processors
Marketing service providers
Analytics providers
Scheduling and communication platforms
Professional advisors
Government authorities when required by law

These parties are only permitted to use information as necessary to perform services on our behalf or as otherwise required by law.

Business Transfers

If Spiral Garage Door is involved in a merger, acquisition, sale of assets, reorganization, or similar transaction, personal information may be transferred as part of that transaction.

Legal Compliance

We may disclose information when required to:

Comply with applicable laws
Respond to lawful requests from government authorities
Protect our legal rights
Prevent fraud
Protect the safety of customers, employees, or the public

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

No method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Children’s Privacy

Our website and services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights regarding your personal information, including:

Accessing information we maintain about you
Correcting inaccurate information
Requesting deletion of information
Requesting information regarding how your data is used

To exercise these rights, please contact us through the contact form available on this website.

We will respond within a reasonable timeframe as required by applicable law.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us through the contact form available on this website or at privacy@spiralgaragedoor.com.

Spiral Garage Door LLC
Hastings, Minnesota